mantapwd Platform Privacy Notice

This page describes what we collect when you use mantapwd and how we keep that data protected. We gather your identity information (name, date of birth, national ID), contact details (email, phone), payment account numbers, and a record of every transaction—deposits, withdrawals, sportsbook bets on Liga 1 and Piala AFF, live-dealer table play, slot spins, and esports bets. This data is encrypted, stored securely, and shared only with payment processors, regulatory authorities where required by law, and our own service providers bound by confidentiality.

We at mantapwd do not sell your personal data to marketing companies, data brokers, or unrelated third parties. We use your information solely to operate the platform, verify your account, process your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, comply with applicable law, and support you if you have questions about your account. You have rights regarding your data—you can request access, correction, or deletion subject to legal retention requirements.

Our privacy commitment sits alongside our terms of service. Together, they outline exactly what we do with your information and what happens if you close your account or request data deletion on mantapwd.

What data we collect on mantapwd

When you register on mantapwd, we collect your legal name, date of birth, national ID number (KTP or passport), email address, phone number, and at least one payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank account details). We also collect your account login history—which devices access your account, at what times, and from which approximate locations (based on IP address). We do not collect your full IP address; we log a broad geographic region to detect suspicious logins from unexpected areas.

Once you start using mantapwd, we record every transaction: all deposits, all withdrawals, every sportsbook bet placed (including the league, match, odds, and outcome—e.g., Liga 1 or Piala Indonesia fixtures), every live-dealer game you play (including the dealer name, table name, cards dealt or wheel spin, and your outcome), every slot spin (including the game name, bet amount, and result), and every esports bet. This transaction history is retained for compliance, dispute resolution, and account security purposes.

We also collect technical data: browser type, device model, operating system, and how you interact with mantapwd (which pages you view, how long you stay, whether you use our app or web interface). This helps us troubleshoot technical issues and optimize performance on mantapwd for users in Jakarta, Surabaya, Bandung, Medan, and other regions.

How we use your data on mantapwd

We use your transaction history to calculate your account balance, settle game outcomes fairly, and respond to disputes. If you contest a bet outcome or claim a withdrawal did not arrive, we retrieve the full transaction record from our database and explain what happened. We also use transaction data for compliance with applicable law—if a regulatory authority requests information about a specific account, we provide transaction records as required.

We use your technical data and login history to detect account takeover attempts, prevent fraud, and maintain platform security. If we notice a login from an unusual location or device, we may send you a security alert or temporarily restrict your account pending your verification.

We do not use your data for marketing purposes without your explicit consent. We do not send you promotional emails or SMS unless you opted in to marketing communications. You can disable marketing emails anytime through your account settings on mantapwd.

Third-party processors and data sharing

We at mantapwd share your data with essential third parties only. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment gateways, and banks online payment, e-wallet, mobile banking, local payment) receive your name, account details, and transaction amounts so they can complete deposits and withdrawals. These processors have their own privacy policies; we recommend reviewing them. We do not control how they handle your data beyond our contract requirements.

We may share data with regulatory authorities, law enforcement, or financial crime units if required by applicable law. For example, if a government agency issues a subpoena for account records on mantapwd, we comply. We do not volunteer such information; we respond only to legal requests.

We may also share data with our own service providers—cloud hosts, security auditors, customer support contractors—who are bound by confidentiality agreements and only access data needed to perform their service. We do not share your data with marketing agencies, data brokers, or advertising networks.

Your rights regarding your data on mantapwd

We at mantapwd recognize your rights to your personal information. You may request access to all data we hold about you on mantapwd—we will provide it in a readable format. You may request correction if your name, phone, or other details are inaccurate; contact our support team to update your profile. You may request deletion of your account and associated personal data, subject to legal retention requirements (e.g., we may retain transaction records for compliance for several years after account closure).

To exercise these rights, contact our support team via your account settings on mantapwd. We will respond within 30 days. If you are unsatisfied with our response, you may escalate to applicable data protection authorities in your jurisdiction.

Cookies and tracking on mantapwd

We use cookies and similar tracking technologies to keep you logged into mantapwd, remember your preferences, and analyze how you use the platform. Essential cookies (login tokens, session identifiers) are necessary for mantapwd to function. Analytics cookies help us understand traffic patterns and identify technical issues. You can disable non-essential cookies in your browser settings; however, disabling essential cookies will prevent mantapwd from working properly.

We do not use cookies to track you outside the mantapwd platform. We do not share cookie data with third-party advertisers. Our analytics use aggregated data (e.g., "X users visited the Liga 1 sportsbook section today") rather than individual tracking.

Data storage and security

We store your data on encrypted servers maintained by our hosting provider. Data in transit (between your device and our servers) is encrypted using industry-standard SSL/TLS protocols. We do not store unencrypted passwords; we store password hashes that cannot be reversed. We implement firewalls, intrusion detection, and regular security audits to prevent unauthorized access.

Our servers may be located outside your jurisdiction (e.g., data centers in Southeast Asia or internationally). By using mantapwd, you consent to your data being stored and processed in these locations, subject to the security standards outlined here.

Despite our security measures, no system is completely immune to breach. If a security incident occurs that compromises your personal data on mantapwd, we will notify you as soon as reasonably practicable and describe what happened, what data was affected, and what steps you should take.

How long we keep your data

We retain your identity information (name, ID number, contact details) for as long as your account is active on mantapwd. If you close your account, we retain it for seven years for compliance with applicable law. Transaction records are retained for at least seven years for audit, dispute resolution, and regulatory purposes. Technical and login data are typically retained for one year unless longer retention is required by law.

If you request account deletion before the seven-year retention period expires, we will flag your account as deleted and remove access, but we will retain essential transaction records as required by law. You may request early deletion of non-essential data (e.g., technical logs) through our support team on mantapwd.

International data transfers

We at mantapwd may transfer your data internationally as part of normal operations. Your data may be accessed by our teams, service providers, or payment processors located outside your country. These transfers occur under contractual agreements that ensure your data receives equivalent protection. If you have concerns about international transfers, contact our support team before you deposit on mantapwd.

Changes to this privacy notice

We may update this privacy notice at any time. Changes take effect immediately upon publication on mantapwd. If a change materially expands how we collect or use your data, we will provide 30 days' notice via email. Continued use of mantapwd after the notice period constitutes your acceptance of the updated policy.

Contact us about privacy on mantapwd

If you have questions about how mantapwd handles your personal data, contact our support team via your account settings. We will respond within 30 days. For formal data access requests or complaints, include "Privacy Request" in your message so your inquiry is routed to the correct team.

This privacy notice complements our terms of service and platform account policy on mantapwd. Together, these documents outline your rights and our obligations. By opening an account on mantapwd, you acknowledge that you have read and agreed to this privacy notice.